How tech Support Empathize With an Irate Customer


Working in a BPO industry or commonly called as call center job is never easy. As a company policy, an agent should always feel the customer's frustration and use human connection to feel sorry for their experience about the service.



This conversation of a tech support and an irate customer however is not a typical conversation we always hear from friends who have experience in the job. It
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Juan Dela Cruz

Hi. I’m Designer of Blog Magic. I’m CEO/Founder of ThemeXpose. I’m Creative Art Director, Web Designer, UI/UX Designer, Interaction Designer, Industrial Designer, Web Developer, Business Enthusiast, StartUp Enthusiast, Speaker, Writer and Photographer. Inspired to make things looks better.

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